Jun 3, 2020
A new conversation on diversity, as employees face stress related to racial injustices, is addressing sensitive issues with empathy, asking open-ended questions, actively listening, and mediating divergent thinking and breaking down barriers in a safe space. Many companies check the box on diversity, inclusion, and diverse hiring practices. Now, department leaders and managers must learn how to mediate sensitive conversations while empowering employees to engage in honest dialogue and talk to each other.